Contact information
Contact Information
Last updated: 16 May 2026
This website is operated by HerBalance.
For questions about your order, shipping, subscriptions, refunds, privacy, or our website policies, you can contact us using the details below.
Business name: HerBalance
Email: info@shopherbalance.store
Support hours: Monday to Friday
Response time: Within 2 business days
Business address: 6614 Ave U Unit #699
Brooklyn, NY 11234
For order-related questions, please include your order number so we can help you faster.
Customer Support
For general support, order help, shipping questions, damaged or missing items, subscription help, or refund requests, email:
Privacy Requests
For privacy-related questions or to request access, correction, or deletion of your personal information, email:
Legal or Policy Questions
For questions about our Terms of Service, Privacy Policy, Refund Policy, Shipping Policy, or Cancellation Policy, email: